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Case Study: how Loaders helped transform an idea into a scalable business platform
Case Study: how Loaders helped transform an idea into a scalable business platform
Case Study: how Loaders helped transform an idea into a scalable business platform
Event Management
About the client
Relivent is an innovative event ticketing platform routed into the need of an entrepreneur (main business events organisation) to have a contemporary digital tool to connect with vendors, organisers, participants and spectators without high dependences on costly and clumsy third-party services with high commission fees, delayed revenue access, and restricted control over customer data.
Many business owners and entrepreneurs now think of digitalising their businesses. There are two ways: to buy existing solutions or build them. Be it an app, website, or platform, the level of pressure on the decision to go digital, is huge due to doubts about complexity, cost, and long-term viability.
Many business owners and entrepreneurs now think of digitalising their businesses. There are two ways: to buy existing solutions or build them. Be it an app, website, or platform, the level of pressure on the decision to go digital, is huge due to doubts about complexity, cost, and long-term viability.
We have built a fully customized and scalable platform with a secure system to streamline ticket sales, automated financial flows between stakeholders, and provided complete ownership of customer insights, allowing organizers to expand market reach and find new revenue streams.
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9 mos
Total development duration -
3 mos
MVP delivery time -
$1M+
First-year revenue generated -
-7%
Reduction in third-party fees -
-60%
Event setup time reduction -
1 week
AI translation implementation time -
1.5 mos
Analytics dashboard implementation time -
1+
(partner events)
Number of new revenue streams -
Market expansion
From local to Europe-wide
From uncertainty to success
From uncertainty to success
Our team has gone through such challenging moments many times and fully understands these concerns. To help entrepreneurs to overcome any doubts, we have developed a unique approach.
We follow the best practices and high-quality standards used by big software companies, but without the slow processes and rigid rules at very friendly price rage. We work like a startup: quick, flexible, and adaptable to your needs. You get the reliability of a large company with the speed and personal attention of a small, agile team.
We follow the best practices and high-quality standards used by big software companies, but without the slow processes and rigid rules at very friendly price rage. We work like a startup: quick, flexible, and adaptable to your needs. You get the reliability of a large company with the speed and personal attention of a small, agile team.
One recent project with Relivent, an event ticketing platform, showcases how Loaders helps turn bold ideas into impactful realities that opened new markets, provided opportunities for data-driven solutions and grow the revenue streams.
The founder of Relivent envisioned a custom-built ticketing platform to eliminate reliance on costly third-party services. However, they faced typical entrepreneurial doubts:
If the founder had continued to hesitate and overthink, they would have missed the opportunity to build a platform tailored specifically to their business needs with unseen before opportunities to grow, expand, and open new markets.
The founder of Relivent envisioned a custom-built ticketing platform to eliminate reliance on costly third-party services. However, they faced typical entrepreneurial doubts:
- Would they be able to find a team with the right skills and a deep understanding of their industry?
- Could their vision be realistically developed without blowing up costs or timelines?
- What would happen after the platform was built? Who would maintain and improve it?
If the founder had continued to hesitate and overthink, they would have missed the opportunity to build a platform tailored specifically to their business needs with unseen before opportunities to grow, expand, and open new markets.
The process
The process
We worked closely with the client through every stage of the project to ensure that all the involved teams are fully aligned:
Discovery & research
Our team conducted in-depth research to fully understand the event industry’s challenges, ensuring the platform addressed real-world problems like high platform fees, delayed cash flow, and limited access to customer data.
Agile development
Using enterprise-grade technologies (Java/Spring, Next.js, AWS), we delivered a minimum viable product (MVP) within a tight timeline, focusing on core functionality before expanding into advanced features like AI-powered translations and analytics.
Customer-centric approach
We maintained feedback loops with event organizers and attendees to build a platform that solved real pain points and exceeded user expectations.
Seamless handover
After the project launch, Loaders supported the client in transitioning operations, offering a team of developers to work under the client's umbrella for ongoing maintenance and feature development.
Business results through digital innovation: challenges and opportunities
Business results through digital innovation: challenges and opportunities
The founder of Relivent needed a solution that could overcome existing obstacles (listed in the table above) while being adaptable to the demands of a competitive and rapidly changing industry. We turned the challenges into opportunities. This transformation was made possible through three key features developed.
Ticketing system: seamless operations and full control
Ticketing system: seamless operations and full control
The ticketing system replaced the client’s reliance on third-party platforms, providing complete ownership of their ticketing ecosystem.
This resulted in:
This resulted in:
-
Eliminated fees
the business saved 7% on every ticket sold, directly boosting profitability -
Immediate cash flow
revenue from ticket sales became instantly available, addressing the cash flow delays common with external platforms. -
Flexible event management
organizers could launch new events in minutes and manage ticketing with ease, enabling faster market entry.
This feature provided a stable and efficient foundation for scaling operations, allowing the business to expand from concerts to a wide variety of event types while keeping operational costs low.
Analytics dashboard: data-driven decision making
Analytics dashboard: data-driven decision making
The analytics dashboard provided Relivent with actionable insights into sales performance and customer behavior.
Its impact included:
Its impact included:
-
Real-time insights
Sales data was made accessible instantly for quick adjustments to marketing strategies and pricing models. -
Better audience understanding
By analyzing demographics and preferences, Relivent could tailor events to customer interests, driving higher engagement and ticket sales. -
Strategic planning
Detailed reporting provided clarity for long-term decision-making, ensuring better allocation of resources and smarter investments in event planning.
This feature allowed the business to transition from reactive management to proactive, data-driven strategies, unlocking opportunities for better event optimization and audience targeting.
AI-powered multi-language support: expanding reach
AI-powered multi-language support: expanding reach
The AI-powered translation feature removed language as a barrier, enabling the platform to cater to diverse audiences across Europe.
The outcomes:
The outcomes:
-
Expanded market reach
events could be marketed to multilingual audiences, unlocking new revenue streams in new regions. -
Cost efficiency
automated translations reduced the need for manual processes, saving time and resources while ensuring accuracy.. -
Better customer experience
users could interact with the platform in their native language, increasing satisfaction and trust.
This feature opened doors to international markets, positioning the business for growth beyond its initial geographic focus and creating a more inclusive experience for customers.
Working with Loaders, You Get
Working with Loaders, You Get
Think of us as the partner who takes your ambitious ideas—whether it’s a platform, app, or custom solution—and turns them into scalable, revenue-generating tools for your business.
We skip the corporate red tape and get straight to solving your challenges with tailored solutions. From idea to launch (and beyond), we are here for you. So, if you are ready to stop overthinking and start building, we are the team that gets it done — with technical brilliance, startup energy, and just enough charm to make it fun.
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No excuses, just results
We focus on solving your business problems and delivering results that actually make you money. -
Big league standards
You get high-quality, reliable software built with the same care as the biggest players in the industry. -
Quick like a startup
We move fast and adapt to your needs, so you are never stuck waiting for decisions or changes. -
All-In support
From idea to launch to beyond, we have got your back at every step of the journey. -
No unnecessary costs
Save wisely and avoid third-party fees and inefficiencies. -
Your team, your rules
When built, we can hand over a dedicated team to work directly for you, so you are always in control of your project. -
Building for next gens
Your product will grow with you, ready for new markets, features, and big dreams. -
Built for your customers
We design solutions that make happy your customers and keep them coming back for more what make happy you. -
A “little” extra help
We connect you to funding opportunities and industry pros who can give your business a boost.
If you are still overthinking, take your time, get some tickets to vents at Relivent and explore the UX we have created, follow us on social media. To get your ticket to the digital world today, just book a call with our team or drop us a message.